Opening Hours
Monday - Friday8.30am - 5.30pm
Saturday8.30am - 12.30pm
SundayClosed
Online GP Appointments from Home
When visiting a clinic in person isn’t possible, you can simply speak with a GP online through telehealth appointments. Whether you’re working from home, recovering from an illness, looking after kids, or simply can’t get away during the day, telehealth means you can still see a GP without the travel, the waiting room, or rearranging your entire schedule.
At Smith St Medical Centre Charlestown, existing patients across Lake Macquarie, Charlestown, and nearby suburbs can book phone or video consultations with their regular GP for a wide range of concerns.
The same care, the same doctor who knows your history, just without needing to come in!
When Does Telehealth Work Best?
Telehealth isn’t a substitute for every appointment, but it’s genuinely more useful than most people realise. Many of our Charlestown patients use it regularly for:
- Repeat prescriptions and medication reviews
- Medical certificates for work or carers
- Follow-up consultations after test results or procedures
- Pathology and imaging referrals
- Chronic condition reviews, including diabetes, hypertension, and asthma management
- Mental health check-ins and care plan reviews
- Discussing new symptoms that don’t require a physical examination
It’s also particularly valuable for older patients, people managing mobility challenges, carers who can’t leave home, and parents with young children who need a quick consult without a clinic visit.
How Telehealth Works
Booking a telehealth appointment at our Charlestown clinic follows the same process as any other appointment. Once confirmed, you’ll receive a link or a callback, depending on whether your consultation is by video or by phone. All you need is a quiet space and a few minutes.
Telehealth appointments are available to existing patients where clinically appropriate. Some concerns will still require an in-person visit, and your GP will let you know if that’s the case.
Why Choose Telehealth at Smith Street Medical?
Our Charlestown patients use telehealth because it fits into their lives without compromising continuity of care.
- Appointments with your regular GP, not a stranger
- Phone and video options to suit your preference
- Available for a broad range of medical concerns
- Flexible appointment times to fit around work and family
- Secure, private consultations from wherever you are
Book a Telehealth Appointment in Charlestown
If you need GP advice, a repeat script, a medical certificate, or a follow-up and can’t make it in, our Charlestown telehealth appointments make it easy. Book online today and get the care you need from home, work, or wherever life has you.
