Telehealth Appointments in Charlestown

Charlestown Clinic · 28 Smith St, Charlestown NSW 2290

Telehealth GP Services in Charlestown

Book telehealth appointments at Smith Street Medical Centre in Charlestown for suitable GP concerns from home, work, or wherever you are. Existing patients can speak with their regular GP by phone or video for repeat scripts, medical certificates, test result follow-ups, referrals, medication reviews and other concerns where telehealth is clinically appropriate.

How to Book, Join, and Prepare for a Telehealth Appointment
Private & respectful

A safe space to talk

Appointment type

Phone or video GP appointment

Location

28 Smith St, Charlestown NSW 2290

Suitable for

Repeat scripts, certificates, results and follow-up

Booking

Online or by phone

About this service

Telehealth Care at Smith Street Medical Centre, Charlestown

When visiting the clinic in person is not possible, telehealth can help eligible existing patients speak with their regular GP by phone or video. At Smith Street Medical Centre, Charlestown, telehealth appointments may be suitable for repeat prescriptions, medication reviews, medical certificates, test result follow-ups, referrals and ongoing health reviews.

Telehealth is not suitable for every concern. Some symptoms, injuries, procedures, examinations or urgent health issues may still require an in-clinic appointment. If your GP feels you need to be seen in person, they will guide you on the next step.

Patients looking for a telehealth doctor in Charlestown, GP telehealth appointments in Charlestown, or an online doctor in Charlestown can book with our local clinic for convenient GP support where telehealth is clinically suitable.

You can book this service at Smith Street Medical Centre Charlestown, where GPs such as Dr Samuel Olowokandi and Dr Jane Kelly see patients regularly. Explore all our clinic locations to find the practice nearest you.

What you can book for

What Telehealth Concerns Can You See a GP For?

Repeat Prescriptions

Request suitable repeat scripts after GP review.

Medication Reviews

Discuss current medicines, dosage questions or medication follow-up.

Medical Certificates

Speak with a GP about suitable certificate requests.

Test Result Follow-Up

Review pathology or imaging results with your GP.

Pathology Referrals

Discuss whether blood tests or other pathology referrals may be needed.

Imaging Referrals

Ask about imaging referrals where clinically appropriate.

Chronic Condition Reviews

Review diabetes, asthma, hypertension or other ongoing conditions.

Mental Health Check-Ins

Discuss mental health concerns or follow-up on the care plan.

New Non-Urgent Symptoms

Speak with a GP about symptoms that may not need a physical examination.

Carer or Parent Support

Useful for carers or parents who cannot easily attend the clinic.

Helpful guidance

When Might You Book a Telehealth Appointment?

You may book a telehealth appointment at our Charlestown clinic if:

This list isn't exhaustive — if something is on your mind, it's worth a conversation with your GP.

Important: Online information does not replace medical advice from a GP. Telehealth is not suitable for emergencies, serious symptoms, physical examinations or procedures. For urgent or emergency medical attention, call 000.

Your visit

What to Expect During Your Appointment

1

Book your telehealth appointment online or by phone with the Charlestown clinic.

2

Choose phone or video, where available and wait for your GP link or callback.

3

Discuss your concern, health history, medicines, symptoms or follow-up needs.

4

Receive GP advice, a suitable script, certificate, referral or care plan guidance if appropriate.

5

Book an in-clinic review or follow-up if your GP recommends further assessment.

Your care team

Doctors Offering Telehealth Appointments at Charlestown

Dr Samuel Olowokandi

General Practitioner

  • Chronic disease
  • Mental health

Dr Jane Kelly

General Practitioner

  • Women’s Health
  • Children’s Health

Dr Claudia Hadlow

General Practitioner

  • Dermatology & Skin Checks
  • Women’s Health,

Dr Rachel Giblin

General Practitioner

  • Women’s Health
  • Paediatrics

Dr Upasana Thakorlal

General Practitioner

  • Women’s health
  • Children’s health
Dr Sophie Kyaw Win, GP at Charlestown

Dr Sophie Kyaw Win

General Practitioner

  • Dermatology
  • Women’s health
Doctor availability and appointment types may vary. Please check online booking or contact reception.
Local care

Telehealth Appointments for Charlestown and Nearby Suburbs

Our Charlestown clinic is conveniently located on Smith Street and supports existing patients from across eastern Lake Macquarie and Newcastle. Many patients use telehealth appointments for repeat scripts, medical certificates, test result follow-ups, referrals, medication reviews and GP advice when an in-clinic visit is not required.

Explore more

Other GP Services Available at Charlestown

Women’s Health

Children's Health

Aged Care

Mental Health Care Plans

Health Assessments

Overseas Visitor Appointments

Repeat Scripts & Referrals

Work Injury Care

Related concerns
Transparent care

Fees & Billing for Telehealth Appointments

Smith Street Medical Centre is a mixed billing clinic. Telehealth appointment fees can vary depending on appointment length, Medicare eligibility, consultation type, GP availability and clinic policy. Bulk billing may be available for eligible patients under the current fee schedule. Please view the fee schedule or contact reception before booking if you have questions about telehealth appointment costs.

Visit us

How to Find Our Charlestown Clinic

Smith Street Medical Centre Charlestown

Smith Street Medical Centre Charlestown is located at 28 Smith St, Charlestown NSW 2290. Patients can use the map for directions or call reception for help choosing the right appointment type.

Common questions

Frequently Asked Questions

Yes. Smith Street Medical Centre Charlestown offers telehealth appointments for eligible existing patients where the concern is clinically suitable for phone or video consultation.

Telehealth appointments are available for eligible existing patients. Some concerns may still require an in-clinic visit, depending on your symptoms and GP advice.

Yes, where available. The current service page explains that existing patients can book phone or video consultations with their regular GP.

Telehealth may be suitable for repeat prescriptions, medication reviews, medical certificates, test result follow-up, referrals, chronic condition reviews and some mental health check-ins.

Repeat scripts may be discussed by telehealth where clinically appropriate. Your GP will decide whether a script can be safely provided without an in-person review.

You can book a telehealth appointment to discuss a medical certificate request. Your GP will assess whether it is appropriate based on your situation.

Some non-urgent symptoms may be suitable for telehealth if they do not require a physical examination. Your GP may ask you to attend the clinic if needed.

No. Telehealth appointments are not for emergencies. For urgent or emergency medical attention, call 000.

Yes. Smith Street Medical Centre is a mixed billing clinic. Fees may vary depending on eligibility, appointment type and consultation length.

You can book online or call Smith Street Medical Centre Charlestown on (02) 4943 3066.

Our approach

Care That Feels Respectful and Clear

Regular GP Continuity

Speak with a GP who knows your health history where available.

Flexible Access

Book from home, work or another private space when telehealth is suitable.

Clear Next Steps

Receive advice, referral, script or follow-up guidance where clinically appropriate.

Local Clinic Support

Access telehealth through Smith Street Medical Centre, Charlestown.

Charlestown Clinic

Book a telehealth appointment

Book a Telehealth Appointment in Charlestown

If you are an existing patient and need GP advice, a repeat script, a medical certificate, a referral, test result follow-up, or an ongoing health review, our Charlestown telehealth appointments may help you access care without coming into the clinic.