Medical Receptionist Melinda

Verified profile

Smith Street Medical Centre

Patient Support Team

Melinda

Medical Receptionist at Smith Street Medical Centre, Charlestown & Kotara

Melinda is a Medical Receptionist at Smith Street Medical Centre Charlestown & Kotara, often the first person patients meet when they visit our clinic.

Note:

Appointments are subject to doctor availability and clinic booking policies.

type

Medical Receptionist

Best way to contact

By phone or in person at reception

Areas of Interest

Appointment bookings, patient enquiries and reception support

Availability

Contact the clinic for current reception hours

Languages

English

Clinic Location

Charlestown & Kotara

About

About Melinda

Melinda is one of the welcoming faces you’ll see when you arrive at Smith Street Medical.

As part of our reception team, she plays an essential role in keeping the clinic running smoothly — whether that’s booking appointments, assisting with patient enquiries, or supporting our clinical staff.

Known for her approachable nature and strong organisational skills, Melinda helps create a positive experience for every patient while ensuring privacy and professionalism are always maintained.

From your first phone call to your time at the front desk, Melinda is committed to making your visit as seamless and comfortable as possible.

Medical Receptionist at Smith Street Medical Centre Charlestown & Kotara.
Clinical focus

Areas of Interest

Booking Appointments

Helping patients book the right appointment with the right doctor.

Patient Enquiries

Answering questions about appointments, services and the clinic.

Billing & Fees

Assisting with billing questions and payment options.

Referral Coordination

Helping coordinate referrals and paperwork for your care.

Clinic Information

Providing information about clinic hours, services and location.

Confidentiality & Privacy

Ensuring your privacy and professionalism at every visit.

Please contact the clinic if you are unsure which appointment type is most suitable for your concern.

Our locations

Smith Street Medical Centre Locations

Visit any of our welcoming clinics for general practice and family care.

Kotara

1A Kullaiba Rd, Kotara NSW 2289

Charlestown

28 Smith St, Charlestown NSW 2290

Gungahlin

G25/61 Camilleri Way, Gungahlin ACT 2912

Contact

Melinda

Medical Receptionist

Availability

Please contact the clinic for current reception hours.

Clinics

Charlestown

28 Smith St, Charlestown NSW 2290

Related services

Services

Related Services

Smith Street Medical Centre Charlestown offers a range of services that may support your broader healthcare needs.

Mental Health Care Plans

GP support for mental health care planning where appropriate.

Health Assessments

Preventive health checks to review risks and long-term wellbeing.

Quick Consults

Focused GP appointments for simple scripts, referrals and follow-ups.

Telehealth Appointments

Phone or video appointments may suit selected existing patients.

Work Injury

The clinic supports work-related injury appointments and documentation.

Immunisation

Vaccination support for eligible patients and routine health needs.

Aged Care

GP support for older patients and ongoing healthcare needs.

Skin Cancer Checks

Smith Street Medical offers skin checks through selected doctors.

More of Our Patient Support Team

Meet the Rest of Our Patient Support Team

FAQs

Frequently Asked Questions

Helpful information about booking, availability and what to expect.

Melinda is part of our reception team and can help with booking appointments, general enquiries, billing questions and coordinating referrals.

You can call us on (02) 4943 3066 or visit reception during opening hours.

Yes, our reception team can help you book an appointment with the right doctor or service. You can also book online through HotDoc.

Yes, our reception team is happy to answer questions about fees, billing and payment options.

Yes, reception can arrange for you to speak with the Practice Manager or Operations Manager if needed.

Yes. Smith Street Medical Centre Charlestown & Kotara operates as a mixed billing practice. Fees can depend on appointment type, Medicare eligibility and concession status.

Please bring your Medicare card, concession card if relevant, and any referral or care plan relevant to your visit.

For urgent or emergency medical attention, call 000 or visit the nearest emergency department.

Care promise

Friendly, Professional Service

Melinda’s approach focuses on friendly, professional service and clear communication for every patient at Smith Street Medical Centre Charlestown & Kotara.

Clear Communication

Health concerns and next steps are explained in a practical, easy-to-understand way.

Collaborative Care

Melinda helps patients feel welcomed, informed and supported from the moment she contact the clinic.

Preventive Health Focus

Care that supports prevention, early advice and long-term wellbeing.

Ongoing Health Support

Our reception team helps ensure your visits run smoothly, from booking through to follow-up.

Contact Melinda

Melinda is part of our reception team at Smith Street Medical Centre Charlestown & Kotara. Call the clinic for booking assistance or any questions about your visit.