Home Medical Centres Charlestown Clinic Patient Support Team Medical Receptionist Melinda
Smith Street Medical Centre
Melinda
Medical Receptionist at Smith Street Medical Centre, Charlestown & Kotara
Melinda is a Medical Receptionist at Smith Street Medical Centre Charlestown & Kotara, often the first person patients meet when they visit our clinic.
- Medical Receptionist
- Charlestown & Kotara
- Bookings
- Patient Enquiries
- Reception Support
- Confidentiality
Note:
Appointments are subject to doctor availability and clinic booking policies.
type
Medical Receptionist
Best way to contact
By phone or in person at reception
Areas of Interest
Appointment bookings, patient enquiries and reception support
Availability
Contact the clinic for current reception hours
Languages
English
Clinic Location
Charlestown & Kotara
About Melinda
Melinda is one of the welcoming faces you’ll see when you arrive at Smith Street Medical.
As part of our reception team, she plays an essential role in keeping the clinic running smoothly — whether that’s booking appointments, assisting with patient enquiries, or supporting our clinical staff.
Known for her approachable nature and strong organisational skills, Melinda helps create a positive experience for every patient while ensuring privacy and professionalism are always maintained.
From your first phone call to your time at the front desk, Melinda is committed to making your visit as seamless and comfortable as possible.
Areas of Interest
Booking Appointments
Helping patients book the right appointment with the right doctor.
Patient Enquiries
Answering questions about appointments, services and the clinic.
Billing & Fees
Assisting with billing questions and payment options.
Referral Coordination
Helping coordinate referrals and paperwork for your care.
Clinic Information
Providing information about clinic hours, services and location.
Confidentiality & Privacy
Ensuring your privacy and professionalism at every visit.
Please contact the clinic if you are unsure which appointment type is most suitable for your concern.
Smith Street Medical Centre Locations
Visit any of our welcoming clinics for general practice and family care.
Melinda
Availability
Please contact the clinic for current reception hours.
Clinics
Charlestown
28 Smith St, Charlestown NSW 2290
Related services
- Women's Health
- Children's Health
- Health Assessments
- Telehealth
Related Services
Smith Street Medical Centre Charlestown offers a range of services that may support your broader healthcare needs.
Mental Health Care Plans
GP support for mental health care planning where appropriate.
Health Assessments
Preventive health checks to review risks and long-term wellbeing.
Quick Consults
Focused GP appointments for simple scripts, referrals and follow-ups.
Telehealth Appointments
Phone or video appointments may suit selected existing patients.
Work Injury
The clinic supports work-related injury appointments and documentation.
Immunisation
Vaccination support for eligible patients and routine health needs.
Skin Cancer Checks
Smith Street Medical offers skin checks through selected doctors.
Meet the Rest of Our Patient Support Team
Frequently Asked Questions
Helpful information about booking, availability and what to expect.
Melinda is part of our reception team and can help with booking appointments, general enquiries, billing questions and coordinating referrals.
You can call us on (02) 4943 3066 or visit reception during opening hours.
Yes, our reception team can help you book an appointment with the right doctor or service. You can also book online through HotDoc.
Yes, our reception team is happy to answer questions about fees, billing and payment options.
Yes, reception can arrange for you to speak with the Practice Manager or Operations Manager if needed.
Yes. Smith Street Medical Centre Charlestown & Kotara operates as a mixed billing practice. Fees can depend on appointment type, Medicare eligibility and concession status.
Please bring your Medicare card, concession card if relevant, and any referral or care plan relevant to your visit.
For urgent or emergency medical attention, call 000 or visit the nearest emergency department.
Friendly, Professional Service
Clear Communication
Health concerns and next steps are explained in a practical, easy-to-understand way.
Collaborative Care
Preventive Health Focus
Care that supports prevention, early advice and long-term wellbeing.